Legal
Privacy Policy
Last updated: 20 July 2026
This Privacy Policy explains how wed2wed (“wed2wed”, “we”, “us” or “our”) collects, uses, discloses and safeguards personal information when you use our website, wedding-website builder, digital invitations, guest check-in tools and vendor marketplace (together, the “Services”).
We designed the Services with privacy in mind and aim to comply with the Nigeria Data Protection Act 2023 (“NDPA”) and, where applicable, other data-protection laws such as the EU/UK General Data Protection Regulation (“GDPR”). Please read this Policy together with our Terms & Conditions. If you do not agree with it, please do not use the Services.
1. Who we are and our role
wed2wed operates a two-sided platform: couples build wedding websites and manage guests, and wedding vendors run public storefronts to reach those couples.
For your account and the platform data we generate, wed2wed is the data controller. For the guest information a couple uploads and manages (for example, a guest list), the couple is the controller of that data and wed2wed acts as a processor handling it on the couple’s behalf. Vendors are controllers of the business information they publish.
2. Information you provide to us
Depending on how you use the Services, you may provide:
- Account information: your name, email address and password (passwords are stored only in hashed form, never in plain text).
- Wedding content (couples): partner names, wedding date, venues and addresses, your love story, photographs, wedding party, FAQs, live-stream links and registry or gift/bank details you choose to display.
- Guest information (uploaded by couples): guest names and, where you add them, phone numbers, email addresses and party or table details, so invitations and check-in can work.
- RSVP and guest responses: attendance status, messages to the couple and related details submitted through invitations.
- Vendor information (vendors): business name, description, category, location and service areas, pricing, logo and gallery images, and contact details including email, phone, WhatsApp, website and social links.
- Reviews and inquiries: star ratings and review text couples post, and inquiry/lead details (name, email, phone, event date and message) sent to vendors.
- Payment information: when a vendor subscribes to a paid tier, payments are processed by our payment provider (Paystack). We receive confirmation and limited transaction details; we do not collect or store full card numbers.
- Communications: messages you send us for support or other enquiries.
3. Information we collect automatically
When you use the Services we automatically collect certain technical and usage data, including:
- Usage and analytics: site visits, vendor profile views and listing clicks, and invitation open events, collected using lightweight counters and beacons.
- Device and connection data: IP address, browser type and general device information; for RSVPs we may derive an approximate country from the IP address.
- Check-in records: logs generated when a guest is scanned or admitted at a venue.
- Cookies and similar technologies (see “Cookies” below).
5. How we use your information
We use personal information to:
- Create and administer your account and authenticate you.
- Host and display wedding websites, invitations and vendor storefronts.
- Deliver core features: RSVPs, QR-code invitations, venue check-in, directions, add-to-calendar and gift details.
- Operate the marketplace, including discovery, reviews and routing inquiries/leads to vendors.
- Process payments and manage paid vendor subscriptions.
- Send service and transactional emails (for example, account verification, password resets, new-lead and review notifications).
- Measure, maintain, secure and improve the Services and prevent fraud and abuse.
- Comply with legal obligations and enforce our Terms.
6. Legal bases for processing
Where the NDPA, GDPR or similar laws apply, we rely on one or more of the following legal bases: performance of a contract with you; your consent (which you may withdraw at any time); our legitimate interests in operating, securing and improving the Services in a way that does not override your rights; and compliance with legal obligations.
8. Third-party services and links
The Services embed or link to third-party tools such as Google Maps (for directions), payment pages hosted by Paystack, WhatsApp sharing and any external registry or website links you add. These third parties operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review them.
9. Data retention
We keep personal information for as long as your account is active or as needed to provide the Services. When you close your account or ask us to delete your data, we will delete or anonymise it within a reasonable period, except where we must retain certain records to comply with legal, tax or accounting obligations, resolve disputes or enforce our agreements. Couples can remove guest data and content from their dashboard at any time.
10. Security
We use technical and organisational measures to protect personal information, including hashing of passwords, encryption of data in transit (HTTPS/TLS), access controls and private, unguessable check-in links. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your account credentials confidential and notify us of any suspected unauthorised access.
11. International transfers
Some of our service providers may process data in countries other than your own. Where personal information is transferred internationally, we take steps to ensure an appropriate level of protection consistent with applicable data-protection laws.
12. Your rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you and request a copy.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information (“right to be forgotten”).
- Object to or request restriction of certain processing.
- Request portability of information you provided to us.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority, such as the Nigeria Data Protection Commission.
To exercise any of these rights, contact us at privacy@wed2wed.com. If your request relates to guest information uploaded by a couple, please also contact the couple, who is the controller of that data; we will assist them as their processor.
13. Guests and other individuals
If you are a guest or another individual whose data a couple or vendor has provided, that person is responsible as the controller for how they collect and use your information. You may contact them directly, or contact us at privacy@wed2wed.com and we will forward your request or assist as appropriate.
14. Children
The Services are intended for adults aged 18 and over and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.
15. Changes to this Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.
16. Contact us
If you have questions or requests about this Policy or your personal information, contact us at privacy@wed2wed.com.